See the product

Patient-demand recovery for dental groups and DSOs

Turn the patient demand already inside your network into completed production.

Unscheduled treatment, cancellations, missed calls, and overdue patients pile up across every location. Your teams can’t chase every one by hand. Kinetic keeps following up until they book, decline, or need your team.

See the productHow it works

01How it works

The next move changes. The context stays.

Every opportunity keeps its history, preferences, and last blocker. Kinetic uses what happens next, whether a reply, an opening, or a change of plans, to decide the next move.

  1. 01

    Opportunity

    Demand that needs attention.

  2. 02

    Context

    History, preferences, and the last blocker.

  3. 03

    Next action

    The approved move based on what just happened.

  4. 04

    Outcome

    Booked, completed, declined, or handed off.

02Why it’s different

Most tools send the message. Kinetic owns the opportunity.

Reminders, recall campaigns, receptionists, and call centers each handle a moment. Kinetic stays with the patient until the opportunity reaches an outcome.

A patient interaction

  1. Trigger
  2. Message or call
  3. Done

What happens next is back on your team.

An opportunity, worked by Kinetic

  1. Opportunity
  2. Context
  3. Action
  4. Reaction
  5. Next action
  6. Outcome

Reaction and next action repeat until there is an outcome.

03Where it works

More ways in. The same follow-through.

Different entry points. The same engine. The next move adapts to what happens.

James T.Westlake
Capture
Opportunity
Missed call after hours · new patient
Context
Asked about a first cleaning · prefers text
Next action
Text back at 8:00 AM with this week’s openings
Outcome
Booked · new-patient visit Thu 9:00 AM

04Built for the network

The right opening might be one location over.

When the home location can’t fit a patient, Kinetic checks your other locations and offers only what fits. Your network becomes the advantage.

  • Appointment type
  • Patient preference
  • Provider and location rules
  • Patient confirmation before booking
Friday afternoon · implant + crownSarah M. · Northside patient
Location1:30 PM2:30 PM3:30 PM
NorthsideHome locationBookedBookedBooked
Westlake9 mi awayHygiene onlyBookedMatch
Midtown14 mi awayBookedNo providerBooked
Northside WestlakeFri, Sep 18 · 3:30 PMOffered by text · booked once the patient confirms

05Oversight

Every location. Every loose end. In view.

Kinetic works autonomously and stays observable: what is open, what happens next, and where your team needs to step in.

06Human control

Follow-through, within your rules.

Kinetic handles administrative and revenue workflows. Clinical decisions stay with your providers.

What you set

  • Outreach hours
  • Channels
  • Frequency
  • Location rules
  • Opt-outs
  • Stop conditions
When it stops
A booking, decline, or opt-out ends outreach. A handoff pauses it.
When it hands off
Clinical questions go to your team with the conversation attached.
Human handoffNeeds a personOutreach paused

David L.

Crown consultation · Northside

“Can the dentist explain the other options first?”

Reason
Clinical question
Attached
Patient reply and conversation history
Assigned toNorthside care team

07Outcomes

From open opportunity to completed care.

One record connects the original opportunity, every action, the booked appointment, and the completed visit.

Sarah M.Implant + crownNorthside Westlake
  1. Opportunity openedImplant + crown diagnosed at Northside · no appointment
  2. WorkedFollow-up, patient reply, availability checked across the network
  3. BookedWestlake · Fri 3:30 PM · patient confirmed
  4. CompletedVisit completed and recorded at Westlake

Production is attributed only after completion is recorded. A booking alone doesn’t count. Credit follows the patient from the source location to the treating one.

08How it fits

Your PMS stays the system of record. Kinetic works the opportunity.

Kinetic sits above the systems you already run and handles the follow-through they were never built for.

System of record

Your practice systems
  • Patients
  • Treatment plans
  • Schedules

System of action

Kinetic
  1. Opportunity
  2. Context
  3. Next action
  4. Outcome

Repeats as new events arrive

Channels and people

Where the work happens
  • Voice
  • Text
  • Scheduling
  • Staff handoff

PMS connectivity

Works with the systems you already use.

  • Eaglesoft
  • Denticon
  • + more

Your network has the demand.
Put it to work.

See how Kinetic could work the opportunities across your network.

Talk to us